Palacio del Inka, a Luxury Collection Hotel, Cusco


Plazoleta Santo Domingo 259, Cusco, Peru   •  Weather:   

Local Time Phone (51) (84) 231961



Peruvian Tax Information

Per local tax laws, an 18% tax must be paid by Peruvian citizens and foreigners staying more than 59 days in Peru. To be exempt from this 18% tax (IVA), a guest must present both a valid, original passport and a copy of an immigration card. Guests who are unable to present both documents will be required to pay the tax. Room packages are not exempt from this 18% tax under any circumstances.

Hotel Policies

Check in: 2:00 PM Check out: 12:00 PM

Alcohol Policy

We are pleased to serve alcoholic beverages to guests over 18 with photo identification.

Age Requirement Policy

All hotel guests must be 18 years old to check into the hotel. Minors must be accompanied by an adult.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

Upon arrival, guests' departure date will be confirmed at the front desk. Guests who depart earlier than their confirmed date will be charged the entire amount of their confirmed stay, plus tax. Please contact the hotel for additional information.

Early Arrival Policy

While we are unable to guarantee early check-in prior to 11am, we will do our best to accommodate requests based on availability. To guarantee check-in prior to 11am, we recommend guests reserve the room for the night prior to arrival.

Extra Bedding Policiy

It is our pleasure to offer rollaway beds, children’s rollaway beds, and cribs based upon availability, for a daily fee. Please note that cribs and rollaway beds are available exclusively in guest rooms with king-size beds.

Family Plan Policy

Children 12 years old or younger enjoy a complimentary stay when sleeping on existing bedding in a room shared by a paying adult.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms of ID include a driver's license, passport, and/or identification card.

Late Checkout Policy

We are pleased to accommodate late checkouts based upon availability for a supplementary fee. In the case of late checkout before 12pm, a fee equal to 50% of the nightly room rate will apply. For checkouts after 12pm, a full night's room rate will apply. Policy applies for requests made at the time of booking or at the front desk when guests are in the house.

Smoking Policy

We regret that smoking is not allowed in guest rooms or public spaces. Please note that a fee of 200 USD per night will be charged for smoking in a non-smoking room.

Tax Exempt Policy

International guests may apply for exemption from the 18% IGV (Peruvian Sales Tax) as applies to lodging. The hotel must retain a photocopy of the guest’s international ID and Andean Immigration Form (Tarjeta Andina de Migración) at check-in. Additionally, the arrival date stamped by the Peruvian Immigration officer must be less than 60 days prior to arrival at the hotel; otherwise this exemption cannot be applied.